- How SGR Lives Our Values
SGR
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SGR exists to help local governments become more successful by Recruiting, Assessing, and Developing Innovative, Collaborative, Authentic Leaders.
RADICAL
We use the acronym RADICAL. The original Latin radicallis means “back to the roots.” The current vernacular means “out on the very leading edge.” Not only does RADICAL highlight our business lines, but it also captures the constructive leadership tension between valuing the roots of healthy relationships while simultaneously being out on the very leading edge of change.
Our Core Values
Customer Service
SGR wants to provide the best customer experience possible. This means that, regardless of how much or how little money a customer has spent with our company, we want the customer to be confident that he/she received far higher value from us than is available from any other source in the market.
Integrity
Integrity matters most in every circumstance. When money and morals come into conflict, SGR team members will always err on the side of our moral values. We will not sacrifice our core value system for any reason whatsoever, even if the very survival of the business is at risk. We would rather lose the business than lose our moral compass. All team members will demonstrate and be dedicated to the highest ideals of honor and integrity in all relationships. Team Members shall conduct themselves in an ethical manner at all times in order to merit the respect, trust, and confidence of others.
Philanthropy
In today's hard-edged business world, it sounds a bit corny to talk about love, but the reality at SGR is that we have a serious commitment to walking the talk of actionable love. We believe actionable love is the most important part of who we are, and that it is most meaningfully conveyed in our actions and how we treat other people. SGR team members are encouraged to give back to the community through volunteerism.
Continuous Improvement
SGR team members constantly reassess how we can improve services to our customers to better meet their needs. We value constructive criticism and spirited discussions among Team Members. We are committed to structuring/restructuring our business in any way that best advances the mission as often as is needed.
Agility
SGR is a fluid organization, and accordingly, we must leave room for growth and change. SGR's success depends on our ability to meet the ever-changing needs of our customers. SGR team members should be innovative, responsive, and be able to adapt to changing conditions in the local government environment. SGR team members are expected to possess and maintain an exceptional ability to enthusiastically and successfully lead and manage change.
Collaboration
SGR highly values the power of collaboration and views it as perhaps the most important tool for successful local government initiatives. In many cases, SGR's role is simply to assist in facilitating collaboration between local governments so that they are able to maximize resources and, in turn, provide the highest level of service to their residents.
Protecting Relationships
The collaborations we create with our local government colleagues are important to us. We know that the work they do will have a lasting impact on the quality of life for generations to come. We want to be authentic and loyal in how we support our partners in public service and we will always put those relationships first.
The Golden Rule
Our primary market is comprised of local government officials who could be making more money working in the private sector, but have been drawn into public service because they want to make a difference. We will honor that noble calling in the way we treat them, the way we interact with them, and the way we talk about them. SGR team members value our relationships with others and do not take them for granted. We treat everyone with dignity and respect, and we value diverse opinions, perspectives, and life experiences.